A PROCESS OF TECHNOLOGICAL EVOLUTION

Industry: Retail
Region:Costa Rica

Company history

Neotecnologías is a technology-sector company headquartered in Costa Rica. It has a portfolio of around 1,000 clients nationwide and its own ERP and point-of-sale system called NEO Business. Its commercial model is based on a subscription and is 100% online.

Challenges

Rising costs due to growth in clients and services.
Response capacity and platform management stretched beyond their limits.
WHY THE CLOUD?

Neotecnologías chose IVCISA as its trusted advisor to achieve the maturity and scalability it needed. IVCISA's extensive experience, technical knowledge, and proven commercial management were key in finding solutions to its new challenges.

Running on AWS meant Neotecnologías reduced the staff time devoted to routine tasks and gained faster changes, scalability, security, and the option of cloud information backups—providing peace of mind to its clients.

Project objectives

The entry into the Costa Rican market of a restaurant chain with multiple clients from different industries required Neotecnologías to shift the way it had been managing its AWS services, driving up its costs and stretching its response capacity and platform management beyond their limits.

Results

IVCISA reviewed Neotecnologías' AWS infrastructure and presented a plan aimed at reducing costs and implementing security improvements. To deploy the infrastructure successfully, IVCISA leveraged AWS best practices, CloudFormation, AWS Security Hub, AWS Config, and AWS CloudTrail.

After remediating the findings with IVCISA's support, the solutions provided gave Neotecnologías significant cost savings, increased security, and stronger data protection.

Solutions Used

Neotecnologías now has a fault-tolerant architecture with better control, always available and secure, thanks to more efficient resource management.

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